Privacy Policy and Rights Policy
Effective Date: 5 July 2025
Website: www.xplorecasa.com
Managed by: XploreLinx Solution Pte Ltd
Registered Address: 133 New Bridge Road Chinatown Point #14-03 Singapore 059413
- Introduction
At XploreCasa.com (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore. By using our platform for property listings or browsing our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect both personal and non-personal data when you use our services. The types of information we collect include:
2.1 Personal Data
- User Registration Information: Name, email address, phone number, and any other information you provide when creating an account or listing a property.
- Property Listing Information: Property details such as address, price, images, description, and any documents you upload.
- Payment Information: Credit card or payment gateway details if you opt for paid listings or premium features.
2.2 Non-Personal Data
- Usage Data: Data about your activity on our website, such as browsing patterns, clicks, and page visits, collected through cookies and tracking technologies.
- Device Information: Information about the device you use to access our website, such as IP address, device type, and browser type.
- How We Use Your Information
3.1 Personal Data
We use your personal data for the following purposes:
- To provide, manage, and enhance our property listing services.
- To communicate with you regarding property listings, account status, and support requests.
- To process payments for premium listings or services.
- To notify you about updates, promotions, or changes to our platform.
3.2 Non-Personal Data
We may use non-personal data for:
- Analyzing and improving user experience and website functionality.
- Conducting statistical analysis and improving service offerings.
- Targeting advertising to enhance our marketing efforts.
- Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted third parties under the following circumstances:
- Service Providers: We may share your data with third-party vendors or service providers who help us operate our platform (e.g., payment processors, hosting services, marketing services).
- Legal Compliance: We may disclose your data if required to do so by law or to comply with legal processes (e.g., court orders, investigations).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- Your Rights Regarding Personal Data
Under the Personal Data Protection Act (PDPA), you have certain rights over your personal data:
5.1 Right to Access
You have the right to request access to the personal data we hold about you. You can request a copy of your data by contacting us via email at support@xplorecasa.com.
5.2 Right to Correction
You have the right to correct any inaccurate or incomplete personal data that we hold about you. To request a correction, please update your account information or contact us directly.
5.3 Right to Withdrawal of Consent
You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting us. However, please note that withdrawing consent may affect our ability to provide certain services to you.
5.4 Right to Deletion
You may request the deletion of your personal data under certain circumstances, subject to applicable laws and regulations. Requests for deletion will be evaluated on a case-by-case basis.
5.5 Right to Data Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format, for transfer to another service provider if technically feasible.
- Security of Your Data
We take the security of your personal data seriously. We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
- Use of Cookies
We use cookies and similar technologies to collect non-personal data about your use of our website and services. These technologies help us provide a better user experience by remembering your preferences and improving site performance.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our platform.
- Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal data.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect once posted. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights under the PDPA, please contact us at:
Email: support@xplorecasa.com
Phone: [Insert Contact Number]
Address: [Insert Registered Address of XploreLinx Solution Pte Ltd]
Consent Acknowledgment
By using XploreCasa.com, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.